I booked a four-hour, three winery tour for 3/21/11. Pre-payment in full was required at the time of booking and was charged to my credit card. Three hours prior to the start of the tour, the owner called my hotel in Galena, IL, (he didn't ask to speak to me, and he had my cell phone number, so I can only infer he was avoiding taking to me) and left a message with the desk clerk that he was cancelling the tour due to a family illness. Additionally, he has a NO REFUND policy and would not be returning the $130 fee. I called him back and he... read full review »