I bought a service plan for my computer at the time of purchase from Best Buy. When my computer crashed I took it in to the service center in Gilbert Arizona. I was notified a week later that they would be unable to fix it and they needed to send it to the service center in Chino California. After several weeks it came back, but the computer was still dead.They sent it out again to Chino Ca, this time with the boot disks. They supposedly replaced everything on the computer and sent it back again. Completely dead. The Best Buy service... read full review »