Here is a copy of the email I sent to boost and am forwarding to the ceo and board of directors of sprint (their parent), I have omitted my personal info from the fcc complaint info but the complaint number is authentic: Please be advised that I have filed another complaint with the FCC, this one focusing solely on your deceptive and, I believe, illegal sales practices. 1) you knew the tower was out in February 2) your authorized agent did not allow me to handle the phone till it was activated and paid for, which was March 4... read full review »