Charles Hoogland, CEO Family Video Corporate Headquarters 2500 Lehigh Ave., Glenview, IL 60026 June 3, 2011 Dear Sir: I am writing to advise you of deceptive practices/management issues at Family Video #145 (604 E. Locust St, Bloomington, IL) and Family Video #296 (1601 S. Main St, Bloomington, IL) New releases with the $2.30/1 night and $2.80/5 night stickers are deliberately being rang up at $2.80 even when the customer specifies 1 night. The customer is then told that the $2.30 sticker is incorrect and the price i... read full review »