I am filling this complaint due to a very unprofessional and unsatisfied service and false information that I received from A&E employees. I had the same problem that kept on re-occuring on my Jenn-Air refrigerator. The first time a technician came to my house to check the problem was on May 10, 2011 and ordered the parts for me and scheduled an appointment to put in parts on May 17, 2011 and when i called on May 16, 2011 to confirm my appointment, a representative stated that my appointment is not until May 18, 2011. I re-schedule it for May... read full review »