My initial appointment was scheduled for 6:30PM on May 16th, 20011. When the plumber didn't show by 7PM, I called to hear that he would not be here until around 8PM. That was too late for my family, so I rescheduled for between 8 and 10AM the next morning. By 10:30, no one had come, so I called the office again to hear that the plumber would be here around 10:45AM. The lady on the phone told me about a $20 off coupon online. I heard nothing until 12PM at which time I received a call telling me that I could expect the plumber in one hour... read full review »