Last year I was asked if I wanted to purchase the plan when I bought my son's cleats for baseball. They were $70 and the sales clerk, Michelle, encouraged me to buy it. She told me that it was a no brainer because for a mere $9 I could get a new pair of cleats the following season. All I would need to do is call the number highlighted at the bottom of the receipt, they would send me a bag, I would send the shoes back to them, and then Dick's would issue me a credit for the cleats towards a new purchase. She said, "It's like... read full review »