To make a long story short, there was a mix-up with UPS and my shoes were delivered to the wrong place – gone, never to be seen again. Customer service at Shoebacca will do absolutely nothing about it! They keep passing the buck to UPS (who also can’t/won’t do anything). At the end of the day, I didn’t order shoes from UPS, I ordered them from Shoebacca! After numerous phone calls over the course of 6 weeks asking where my shoes were, they finally informed me that they were delivered (to God knows where) so they were no... read full review »