I ordered my mom a couples ring after my dad passed away. She had picked it out, but I insisted that we get the 10k gold so that it would last forever. On May 21st I called Limoges to see about getting one of the emeralds replaced. I clearly told the girl that the ring was several years old, I didn't care if I had to pay to fix the ring . The associate said no problem, all I needed to do was pay the shipping. I questioned her about it more than once. I told Mom about it, she was so excited. I called on June 10th to verify everything... read full review »