My built-in microwave went out and a technician came out to look at it. He told me he would contact Sensible and get back with me. I called him a week later and he said they had not called him back. A week later I received a call from a representative and he left a message for me to call him back. I called back several times and he never called back. After a month of trying to contact him, I was able to catch him in his office and he explained that they were going to offer a payoff on my claim. He said that they would be sending a check. It i... read full review »