We booked airline and hotel reservations on Bookit.com for a June graduation in Orlando in March. The flight went well. We were picked up at the airport and made our way to the resort to check in before connecting with other family members, using the GPS for direction. After driving around in circles for at least half an hour and still unable to see anything that indicated we had "arrived at the destination, " Bookit.com was called. After several attempts to connect with customer service failed because we were disconnected or the call... read full review »