I thought my account was expiring at the end of May. They say they sent an email May 12 with the heading Spirit Airlines. They send out so much spam for deals or special offers that I just delete. How was I to know that email was an auto-renewal notice. I called to cancel the account and they said I had my chance and there was no refund. The reason I am canceling is their specials never go where I want or at a time I want. I am not willing to fly at midnight after 7 hours driving. read full review »