I made a complaint to the national number of a minor issue. My room had been changed without calling me. The owner called me. Yelled at me then cancelled my reservation saying I cost him $68 and he did it because I called the national line. He then reported that I cussed him and yelled at him. That was not the case. I called and got the same answer over and over from corporate. I got all the way to the President’s office. They told me it was a privately owned franchise and they valued my opinion, which is a joke. They also told me he had... read full review »