So I bought Norton AntiVirus 2009 to prevent virus' to protect my computers. A month or so in to using the product I found out that Norton AntiVirus missed a virus definition. So I tried to update the virus definitions manually. Couldn't do it. So I contacted Norton's chat room. Below is their response. Essentially, they said they could fix the problem for $99.99. Unbelieveable, I only paid $79.99 for the software to begin with, and now they want to charge me more. Below is the "chat" conversation I had with them. I... read full review »