Because of late arising work conflicts I wished to change dates for an airline ticket previously purchased. I could find no details on their website related to fees or steps in the process and began making attempts to reach customer service. After 2 days of their customer service phone lines down (oo anser or automated options) and over a day of waiting for a reply to e-mails directed to their customer service department I think it's fair to say that one of cheapoair's "4 Golden Guarantees" (24/7 Toll Free Customer Care... read full review »