This is my horrible and worst home warranty experience that I would love to share. I purchase home warranty from Colonial over the phone and they claimed that their service is good and timely. I bought the warranty in Dec. 15th 2010 and started the contract Jan 15, 2011. I recently have a stoppage issues on the second floor sink and made a claim request on 24th Jan 2011. The claim was issued to the plumbing contractor, Ana Roys, Royco Plumbing. It wasn’t many tries (trust me, many calls and voice messages to the plumber and... read full review »