I'm pissed with UPS service, I don't understand what was the point to pay more, if they have such a horrible service! I will never use their service again. I schedule late deliver after 3 p.m. on purpose went home early and guess what, the driver came in at 1:00 p.m. because he was at that area. I paid twice more for your company to do your job and if offer late deliver please do so. Second I called customer service she apologized and offer to pick up box at palatine which is 35 miles away, since i needed box as soon as it possible... read full review »