May 23, 2011: I went to the Lakewood Ohio office of CitiFinancial to apply for a consumer loan. Account executive Sam Calvin greeted me and began to service my request. After gathering personal information, Sam asked me to verbally authorize him to do a credit search so he could complete the loan request. I agreed. After a few minutes, he stated he was having difficulty with the computer. He stated that there was an issue with the computer that was not allowing him to complete the request. He stated that he needed to contact TECH support... read full review »