I had an install for Internet access scheduled for yesterday morning scheduled from 8-10, and I was home at that time. I had taken off a half day from work to be there. At a little after 10 I heard the voicemail on my cell that the tech had rung my doorbell at 9:26 and no one answered. That was a lie - I have 2 dogs and if someone had rung the bell I would have heard it. I called customer service and they said they would send the tech back out, but it could take until 9 PM. I agreed and called in to take off the rest of the day from work... read full review »