These are some of the most incompetent people I have ever dealt with. I have had my car loan with them for several years. I had it set up where my payment was automatically subtracted from my account every monthy. Before that I paid online or on the phone. I recently purchased a new car so I wanted to pay off my old car and get the title so I could sell it. Why would a company allow you to make payments online and on the phone but not pay it off that way?That makes no sense. In order to make the process easier I called them 3 times to get the... read full review »