On May 13th, after much debate from Pioneer Pools in London, they informed me that I really couldn't purchase a hot tub from Brantford as they are not in the correct district. So off we went to London ( from Woodstock ), which was twice as far to choose our tub (Plug and Play). We picked the one we liked and said that we will be finishing our patio and will call them to deliver. I called on Wed. morning of the next week to arrange delivery. Was at that time we were told that our tub didn't have a plug, they needed to order one as we... read full review »