Called Thursday 6/16/11, 9 pm. I was on the phone for ONE hour, because my "unlimited" data service plan suddenly became limited!!! My internet speed is slower than DIAL-UP! I was transferred four times and the service kept getting worse with each "Supervisor/Manager". I spoke to someone named John ID# 09 55 191, who said I would have to use Wi-FI to to receive faster internet service, when I'm paying for "4G". Then the fourth person who I was transferred to answered, very un-professionally by yelling helloooo! and... read full review »