Received a cracked marble vanity top. Called customer service rep "Christy" to report within 48 hrs (did not have access to computer those 2 days) as directed. she told me I had to submit pictures of the damage; I told her it would take a few days as I did not have a camera, etc. She said "OK" - She recieved the images about 5 days later (there was another delay as she was out sick) - THEN told that the freight company would not recieve a claim as it was outside of 48 hrs !!! WHEN she had told me it was "OK" - I... read full review »