I went through the Helping Hand Program, to get my electric turned back on, Ive been off for eight months. Customer service recommended the program to me. You have to fill out your paperwork, provide all financial stubs and ss. cards for everyone in the house hold. I completed everything. We are under the allowed monthly income they . Then went and paid my half of the amount owed($6210.00) The web site for helping hands said you make your payment once you've been approved. Gave them my receipt for proof To lieheap They submitted... read full review »