"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (mikejyg)

The Home Depot
Junyang Gu June 18, 2011
I went to the store on 6/17, to return a tropical plant. The store manager, James Brown, refused the return, saying that tropicals are not returnable. I asked him where in the store does it say that, and he admitted that there isn't any sign. He then pointed to a line in the return policy, "The Home Depot reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason." I asked him, when he applies that line, what was the reason? He replied, that the line in the policy was the reason, so... read full review »
Filled under: Services Location: United States

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