I scheduled for in home service one week ago. Easy to do - a sense of confidence that, backed by Sears, everything would run smoothly. Wow, what a disappointment. I printed my Service Appointment doc and waited the day of servoice for the technoican to arrive. I was scheduled for 8am-12pm. 8 o'clock, 9 o'clock, 10, 11. Nobody. I called the 800 number and got a recording "..he is supposed to be there today between 8 and 12". Tell me something I didn't know. At 11:40am I called and found my way though the recorded... read full review »