Do not use this company. Their customer service is terrible and I have been waiting for well over one month to receive my check. They have had my two books in their facility for about five weeks now. My status is still "pending." They are obviously understaffed because it should not take any decent company over one month to process two books. I have e-mailed them several times asking about my status but it takes them a very long time to respond and their responses are quite vague. Use Chegg or another more well-known book buyback company. Their quotes may not be as high but at least you will know you will be receiving a check from them. read full review »