Sears/Complaints Dept. Sears Corporate Office, June 2011 I am writing this letter to relay information regarding an unacceptable situation which has occurred at your Pensacola Florida Sears Store. My parents who are in their late 70s and in ill health, bought a $2000.00 top of the line Kenmore side by side refrigerator with ice and water in the door last year. The following is an outline of what has happened since then. 1.Initial purchase- with 5 Year Extended Warranty Purchased -March 2010 (6 week back order) Delivered April 2010 ... read full review »