On 6/13/2011 I made arrangement to ship two pieces of furniture back from Minnesota to Texas. The person I spoke to was Ryan. After I filled out the information I received a quote. I selected the carrier. The next day received a call from Ryan. He stated he had to change carriers from Roadway to STI. I agreed to the additional cost. I receive instructions and bill of lading on email from Ryan. He then told me I would receive a call from STI to schedule pick up. I left for Minnesota on Thursday 6/14, prior to my leaving I sent Freight Center... read full review »