CSN describes a "no problem" return policy. They actually charge almost half the price of each item you are returning as a shipping and handling charge even if all the items were shipped together in one box. I have purchased from numerous online retailers and they all accept returns with a minor restocking fee. CSN has numerous complaints published regarding this exact situation. The fees are charged whether you accept store credit or ask for a refund so either way, you pay for the item so they can resell it at full price. They make me ashamed to be from Massachusetts. read full review »