After 17 "Customer Care" representaive my phone was activated. A personal friend in a retail establishment was able to activate the phone. It took over 13 days and multiple additional representatives (not including the first 17) establish the correct information, including payment, name, address, contact information and service type before all services, i.e., phone, text and web were actually completed. I am still waitng for Ms. Strum who took the 18th complaint who said she would listen to the recorded request and establish where... read full review »