after making first payment & signing a ibr since don't have job & can't afford monthly payments on my student loan the loan is to be waived until i can afford it & i'm to get my taxes back since i'm in hardship they won't return my calls so i can get my taxes back. jessica has ignored calls & given a wrong number for us to call back on in the first place we have copies of the papers we signed & have made sure that we don't have to make another payment until we can afford it but know that our taxes will be with... read full review »