I went to the Master Cuts salon in the Cross Creek Mall to have my hair which was at my waist cut into a shoulder length bob which is exactly what I told the salon employee. The sides and front were cut as I requested, the back was NOT. The area in the back was cut in some kind of short uneven shag and I can not even put my hair up now, it is like a upside down V ( the side longer and the middle TOO SHORT). The salon employee did NOT do as I asked and now I have to wait til my hair grows out just to get it corrected. I will not use this salon again and will tell everyone that I know NOT to use this chop shop. read full review »