The test is not right; I ahave been in customer service for years and have recieved awards; and letters from customers etc: We all have our ways and we all are not hard wired like a robot; the test is foolish - tricky and desciveing and it is geared towrds customer service and if one even the recrutrer said it was nuts whom she even said wrotes tests like these and has never seeen anything like this before this is for ATT they out soucrce that personal touch -- uh ummm to somesiting at home and not even an enmployee of ATT - even if one i... read full review »