I am so frustrated with EA, and their product 'The Sims 3', that I don't know where to begin. First, the game and its expansion packs are incredibly glitchy (I have absolutely no Custom Content, by the way - not even items from the Exchange or Sims 3 Store!). Second, the customer service is terrible. When I call or email to explain my problem, they either define a random term for me (for example: I emailed for a solution to a freezing problem. They replied with a description of how to purchase items from the Sims 3 Store. They... read full review »