03/29/2010 My husband had been a customer of Qwest for the last 8 (eight) years and we've always paid our bill on time and we have never missed a payment. Problem: We are being charged for a $200 fee as part of a "2-year internet plan" that we NEVERsigned up for or agreed upon. We called in to disconnect service and it was WAIVED by an employee named EMMA, but it seemed like that fact was totally ignored and then they're still charging us $200 the early termination fee. Details: On Monday, February 15, 2010; at... read full review »