I have had a card with Citi Cards for about 25 years...I have always made regular payments on my account. Recently, I was on a payment plan with them to pay off the balance. I missed one payment (due to being on down to one paycheck for a few month) and they cancelled my plan. I did not even know they cancelled and continued to make the payments. They also 'cranked up' my APR that defeated any progress I had been making in paying off my balance. I have contacted Citi numerous times to continue a payment plan and repeatedly have been... read full review »