Don't purchase phone insurance with AT&T which is covered by Asurion unless you enjoy frustration!!! I cracked my cell phone screen on my blackberry torch which is covered by Asurion insurance and I have been directed to fill out and have notorized a specific form along with a copy of my driver's license. If I would have lost my phone I could clearly see having to sign an affidavit because they are not getting the phone back...but for a cracked screen? They will get the phone and clearly see it's cracked and guess what... read full review »