Sears Home Improvement scheduled an all day appointment 8-5, to service my HVAC. The technician did not show up. When I called to inquire about the technician, I was told they do not service my area or this part of the country for that matter. I scheduled the appointment on June 9 for the service call for June 23, the company issued a memo on June 14 that they no longer had a technician in this area or this part of the country any longer. NO ONE CALLED TO CANCEL THE APPOINTMENT. I lost a days wage!!! Do they care? Absolutely not. I will never shop at Sears or any of their affiliates ever again. read full review »