My loan process began over 3 months ago. And who knows how many "we're all set" emails or phone calls from my rep and my "Could-Care-Less-About-My-Customer" specialist, otherwise known as a "Customer Care Specialist." What a joke. In that time frame, I was literally barraged by request after request after request for more and more information---some 3 years old---and refiling paper work that either got lost or was prepared improperly by them (4 times I had to resubmit the same 4506 IRS Form because it wa... read full review »