I scheduled a repair five days in advance. I had to stay at home to wait for the technician to come out (because all they could tell me is that he would be here between 8 AM - 5 PM. I could not work or go anywhere while I was waiting. I waited until 4:40 and no-one had shown up yet or called, so I decided to check the status online for the service. Apparently, they decided to force me to reschedule my appointment. The earliest reschedule date was nine days later. They never called to tell me that the technician could not come out today, and I... read full review »