Today (1/23/11) I went to BestBuy because they called me about information on my phone that I sent to service. They stated that it had been junked out and that I can choose any phone for $600 from the sprint section. I refused and said I would like instore credit as I already had a phone and plan so therefore did not need a phone. This is where the Problem 1 began. It was repeated to me at least 6 times that I could not get instore credit. This was stated to me by a person who identified himself as the Mobile Manager however he was a lead... read full review »