Cenlar mortgage uses an India call center and no one can be reached here in U.S. I tried to close escrow account and get my money back and it has taken 2 weeks! They hold 2 months escrow because that is their "policy" which is drawing interest. Not their money but get the benefits!! My previous mortgage company did not require this to be held 9in my escrow account.These people are not at all customer focused.They are totally indifferent Their Customer Service would be better served to call it CUSTOMER FRUSTRATION!!! read full review »