I found their service SLOOOOOOW as hell (no comparison to DSL) but fairly reliable, with customer service that was at times barely literate. But the big trump card was when i moved to an area that had DSL (finally!) and called to tell them I was moving. The person took down all the information and then we said goodbye. I hung up and though, wait a minute...I don't remember telling them the moving date... I didn't think much of it. 10 minutes later, my service went down. Sure enough...they had disconnected me immediately, cutting... read full review »