I received a letter dated 6/9/11, that stated my mortgage loan was past due and "in default". The letter was clearly in error as I had paid my monthly payments through November, 2011, and had begun to pay $1000 per month in additional principal payment. When I called the number provided in the letter, I was served by "Chawentta" (first name) who would not provide her last name. She was abrupt and rude and made no effort to listen to why I was calling. She did remark that it appears my loan is current, and when I asked that I... read full review »