I am a Airtel prepaid user for past 4 years. Recently i got an SMS saying particular service has been activated and daily rental for that also have been charged. When i submitted my complaint at 198 they totally disagreed with me and said that i only activated the service so only charged. Then i deactivated the service and similarly the very next week i faced this problem again and when i called 198 i was very surprised to hear that it has been blocked for me, I was not able to speak to an executive. With this poor customer service i... read full review »