I think the fact that it cost $495 for an in-town move of a piano and a couple of armchairs speaks for itself. They gave me a quote based on travel time + move time ($375) and then called me back less than 24 hours before the move with a different story about "minimum hours", without mentioning the implications for the quoted cost. They entered all the new costs on the paperwork after receiving signatures. The movers themselves were nice guys, but the guys on the phone were shady. They were unwilling to rectify my complaint and were rude. Do not use them! read full review »