I have sent an email about this to the President and CEO of Verizon Wireless, as other Verizon Wireless officials. My husband and I have been loyal customers of Verizon Wireless since Verizon acquired Bell Atlantic Mobile. This has been a very, very long time. So long, in fact, that our first cell phone was the size of a small submarine. As our family grew, so did our needs, and several years ago we added a line for our oldest son (O). We soon found out that he had no use for the texting option, so we had it removed from our account... read full review »