This is a copy of the email I just sent to Keurig . Sure, they replace them, but 5 in 16 months??? I don't make more than 1 or 2 cups a day. I am beyond frustration. I wrote you a letter several days ago and never got a response. Here's the problem. I bought my Keurig from QVC 16 months ago. Today I got my 5th replacement (one was because you sent the wrong model, the others didn't work). First, after confirming my address, you promptly sent it to the WRONG address. It happened to be my son's old apartment, and the new... read full review »