For Christmas, I asked for a new seat for my R6. My wife ordered it before December 15. I still haven't gotten it and they charged her credit card. She called everyday and asked for a tracking number. The numbers they gave her didn't even work and when she asked for her money back, they said the package was lost in the mail. She called Mastercard and filed a complaint against 1tail and Mastercard got her money back and my wife filed a report with the BBB. She said the BBB was already well aware of the problems with this company. Beware! read full review »